maplog

Support

We're here to help

maplog is a private, friends-only map you share with people you add. Take a photo and it lands on the map exactly where you were, connected into the path of your day. If you have a question, run into a problem, or want to request something about your account or data, reach out and we'll get back to you.

Contact us

We typically reply within 1–2 business days.

How it works

Frequently asked questions

My photo isn't on the map.

maplog needs location to place a photo where you took it. Make sure location permission is enabled in your device Settings → maplog → Location (set to "While Using the App").

Where did my photos go?

maplog is ephemeral by design. Your shots and paths are automatically and permanently deleted a couple of days after you post them. If you want to keep something, share it out before it expires. The day resets at 4 AM local time, and the previous day becomes a recap.

How do I add friends?

Open the Friends screen to send and accept requests, or use "Invite friends" to share a link. You'll only see someone's map once you've added each other.

Location permission

maplog only uses location while you're using the app, to place your photos and connect your path — there is no background tracking. You can change this anytime in your device Settings → maplog → Location.

How do I delete my account?

Open the app, go to the Profile tab, tap the gear (Settings) icon, scroll to Danger Zone, and tap Delete account. This permanently removes your account and all associated data. You can also email us to request deletion.

How is my data handled?

Your location and content are used only to run the app, are visible only to your friends, and are never sold or used for ads. See our Privacy Policy for full details.

Still need help?

Email mingyouk@gmail.com with your username and a short description (a screenshot helps), and we'll sort it out.